SUMMARY
Detail-oriented media professional with 3+ years of experience in digital advertising, account management, and strategic communications. Skilled in building media plans, managing cross-functional workflows, and supporting clients through the full pre- and post-sale cycle. Recognized for delivering excellent customer service, coordinating internal teams, and producing data-informed campaigns.
EDUCATION
Texas Tech University, Lubbock, TX
Bachelor of Arts in Public Relations & Strategic Communication Management
PROFESSIONAL EXPERIENCE
Account Manager
The Creator Society – Remote | 2022 – Present
- Manage a roster of creator and brand accounts, ensuring seamless communication, accurate documentation, and timely execution of deliverables.
- Use analytics tools to monitor campaign performance, identify optimization opportunities, and support strategic recommendations.
- Build and revise media strategies, develop content schedules, and coordinate placements across digital and social platforms.
- Conduct research to support pitch development and align proposals with client goals and industry trends.
- Create press kits, releases, alerts, and media materials to support brand visibility.
- Maintain strong relationships with advertising partners, media contacts, and internal teams to facilitate campaign success.
- Serve as primary client contact, fielding inquiries and resolving issues by liaising with creative, operations, and leadership teams.
- Support new business efforts through proposal development, presentation support, and strategic insights.
- Guide and mentor interns, ensuring clear process workflow and quality standards.
KEY SKILLS
- Digital Media Planning & Strategy
- RFP & Proposal Support
- Client Servicing & Communication
- Cross-Functional Collaboration
- Campaign Documentation & Workflow Management
- Data Entry & Analytics
- Social Media Platforms (Instagram, TikTok, Facebook, LTK)
- Organizational & Project Management Skills
- Microsoft & Google Workspace
- Bilingual: English & Spanish
LEADERSHIP & INVOLVEMENT
- Public Relations Student Society of America – Member (2021–2022)
- Texas Tech Student Government – Court Justice (2020–2022)
- Zeta Tau Alpha, Gamma Tau Chapter – Big/Little Chair; Diversity & Inclusion Chair (2019–2020)
- Volunteer Work: Lubbock Meals on Wheels; Habitat for Humanity Blitz Build